HEALTH · CUSTOM2024PATIENT PORTAL · DESIGN SYSTEM16 WEEKS

Meridian Health — patient portal

Capability example — not a Datalynlabs client. Shown to demonstrate craft and process, not to imply a client relationship.

A self-directed healthcare concept focused on making essential patient tasks calmer, clearer, and more accessible.

01
Accessible task flows
02
Patient-first language
03
Clinical design system
MH
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The brief.

The concept brief explores replacing a difficult legacy portal while preserving the constraints of an existing health-record system.

What we did.

Mapped appointment booking, prescription refills, and secure messaging as independent, understandable task flows.

Designed an accessibility-minded component system with clear states, readable language, and traceable interactions.

What this demonstrates.

Sensitive-flow UX, accessible interface decisions, and system-level thinking. No patient adoption or usability score is claimed for this concept.

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